Return PolicyWe will accept returns within 30 days of receipt for full credit, less any shipping cost, on most items that are returned in new, unopened and unused condition. These items must be packaged properly in its original condition to receive full credit. If the item is defective or if there has been damage in shipping, we will pay for the item to be shipped back to us and process another identical order.
Outside the USAWe do not accept returns from outside the USA.
Refusing a PackageIf you refuse a package for some reason, we will have to charge you all shipping and return costs charged to us. We, of course, would not charge you for the products.
WarrantiesWarranty claims for defective items purchased from this website are delivered to the manufacturer by Mascotballz.com. Anything beyond 30 days of receipt is not covered under the warranty.
Changes to PolicyWe reserve the right to change our return policy at any time. Please contact us at firstname.lastname@example.org for details or if you have any questions.
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